Shark Vacuum Troubleshooting [Check-up, Maintenance & Replacing]

Troubleshooting problems with your Shark vacuum cleaner doesn’t always require you to replace it with a new one. Sometimes, all it needs is some TLC!. (Tender Loving Care)

Some of the time, your Shark Vacuum Cleaner only needs a quick reset to its settings. Other times, it might have parts that require replacement. Check the easy and most obvious things first. Don’t give up too quickly and check out our tips below for DIY Shark Vacuum Troubleshooting!



Shark Vacuum Troubleshooting

Take The First Step: Read The Manual That came with your Shark Vacuum Cleaner

Shark Vacuum Troubleshooting-Read ManualThe most basic step that any of you must take right now is to read the manual. Some of you have probably done it and that’s great. If you have read the manual and have not found the solution, please read on.

Who ever you ask, including the official customer service from the company, they will ask if you have assembled, operated and stored the vacuum cleaner according to the instructions. If you have, for example, been using the vacuum cleaner on stony paths, do not store it properly, etc., the manual will tell you where you went wrong. Annoying but important!

It’s also important to follow the instructions accordingly, so when you want to use your warranty to ask for a replacement, you won’t be held liable for the defects found on the unit.

And this can’t be stated enough, but make sure to check and recheck. Make sure that every part has been installed correctly according to the instructions. Ensure that all components  are tight, but not too tight nor should they be loose. Refer to the official website for their FAQ’s or similar sections for further instructions, tips or tricks for your unit.

Now that you have read the manual and followed accordingly and the issue persists and you are now starting to think that your $400 vacuum cleaner is maybe heading for the e-waste re-cyclers!

Don’t panic! We have some words of wisdom for you in the following information.

WARNING! Before Working on your Shark Vacuum Cleaner make Sure the Power is Turned off

Troubleshooting for electrically powered vacuum cleaners should be done with care. Do not, at any time, face the direction of the suction tube to your face or any parts of your body. Please refrain from using the vacuum cleaner in a wet environment. Safety first!

Also, notice the following issues with your Shark vacuum cleaner early. You need to troubleshoot if:

  • The vacuum cleaner is making weird or unusually loud noises
  • It is not cleaning as effective anymore
  • The unit turns on and off at random times
  • You notice smoke rising from either the wall socket or the unit itself (Eeeeck, not a good sign!!)

Simple Shark Vacuum Troubleshooting Solution

Shark Vacuum Troubleshooting SolutionIn many situations, you don’t actually have to be troubled with checking all parts or even replace anything. The simple steps below can fix your problem:

  • Reset the vacuum by turning it completely off and wait for 2-3 minutes before turning it on again. This will reset the vacuum cleaner’s system and fixes the errors or bugs inside.
  • Unplug the vacuum completely and in case that the issue is with the electrical components inside the vacuum cleaner or with the plug, treat with care. Wear gloves and make sure the environment is dry before attempting to plug or unplug the unit. Plug the vacuum cleaner back after 2-3 minutes.
  • Let your Shark Vacuum Cool down: by stopping your usage immediately. An over heated system can go haywire and produce unusual noises. Every Shark vacuum cleaner has a different capacity, so make sure to use it within the recommended amount of runtime. Leaving the vacuum cleaner for an hour is usually enough time to get your vacuum going again.
  • Clean or replace the filter in Your Vacuum. Depending on the type, filters require regular maintenance and as they prevent dust and dirt from escaping the bin, they get clogged up in time. If you notice more dust and dirt flying around the house, it’s time to replace or clean that filter of yours!
  • Check for defects in the Vacuum Cleaner. If your unit is new, check if any part of the unit is seen to have cracks, missing or do not fit in how they should. Call the customer service immediately if this is the case.

How do you clean the filter of your Shark Vacuum Cleaner?

Make sure the unit is completely turned off and then remove all the filters from the unit. After emptying the dust cup, clean the filter with water only. If you have access to compressed air you can perform an initial de-dusting with this via an air nozzle, but be careful not to damage the filter. Leave the units to dry for at least 24 hours before installing them back for further usage.

Please remember to troubleshoot shark vacuum while the unit is completely turned off and unplugged.

If these Methods of  Shark Vacuum Troubleshooting Don’t Work There are still things you can do.

  • troubleshoot shark vacuumClogged up brushes. In many cases, your vacuum cleaner is not able to suck any more dust, hair or dirt because the brush is clogged up. The hair is getting tangled everywhere and it prevents the brush from rolling properly. What seemed like an old vacuum cleaner can now feel new again once you untangle the roller brush. You’ll be pleasantly surprised just how much easier the vacuuming process will be once you correct this issue.
  • Overloaded dust cup. The dust cup requires to be regularly unloaded so it can continue to store dust and dirt. At the very least, empty them once every three vacuums, or when you notice the cup is full.
  • Blocked air duct. Another issue that can be plaguing your vacuum cleaner is a blocked air duct. The air duct is important to allow air from outside and through the unit but without a clear way out, the air won’t flow at all. It defines the strength of your unit’s suction. Big objects could be blocking the way and removing it should fix the problem.
  • Blocked hose. A similar issue can happen to the hose, so make sure that the unit has a clear airway to allow air flow through smoothly.
  • Use a different wall socket. Sometimes, it’s not your Shark vacuum cleaner’s fault. It could be that the wall socket’s connection is faulty. Using a different socket will fix the problem.
  • Do not use non genuine parts. It’s very important that you do not use non genuine replacement parts when required. You stand to void your warranty.

Call Shark Vacuum Customer Service

You have installed the unit according to the instructions, plugged it to the power socket and turned it on. But it’s still not working as it should be even after you have followed the troubleshooting instructions we have given. If that is the case, we suggest that the next step you take is to call the official customer service of Shark at 1-800-798-7398.

It is also important to check your warranty card to see if you still qualify for it. Rather than troubleshooting on your own, the experts will be better qualified to advise you . The standard is one year and you can get up to 5 years of warranty by registering on their official site.

Tips you can do to maintain Your Shark Vacuum Cleaner

If one of the solutions above has solved your problems, here is what you can do to make sure your vacuum cleaner won’t do the same thing again.

  • Regularly empty the dust cup, ideally before it’s completely full.
  • Clean the brushes from tangled hair and debris to keep the brush clean and working.
  • Clean the filters once a month, depending on usage time, by hand washing them with water (no scrubbing!) and air drying them for at least 24 hours. Make sure they are completely dry before re-installing the filters.
  • Follow manual instructions when operating the vacuum cleaner.

By Shark Vacuum Troubleshooting Hopefully your vacuum will last for Years!

You will be surprised just how long your Shark vacuum cleaner will last with some simple regular maintenance. Maybe having some empathy for your cleaner for the type of work it performs might help to understand why it needs some regular TLC. It’s important that you don’t force your unit to work and follow the instructions on the manual above all. DIY improvements or trying to self repair, that are not according to the instructions may increase your chance of voiding the warranty.

Regular cleaning also serves as a good way to keep your vacuum cleaner’s performance top notch. Keeping the brush free of tangled hair and the dust cup empty ensures you a smooth experience while using your Shark vacuum cleaner.

Above all, stay safe while troubleshooting your Shark vacuum cleaner. We hope our tips and tricks work for you and revive your Shark Vacuum Cleaner back to it’s glory days. But if the issue is beyond simple fixing and cleaning, we know Shark’s customer service will be able to provide you with the right solution!


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